Privacy Policy

Pizzitalia is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website pizzitalia.net, place an order, or interact with our services. We comply with all relevant data protection laws, including the UK GDPR and Data Protection Act 2018.

1. Information We Collect

a. Information You Provide Directly

We may collect:

  • Name
  • Email address
  • Phone number
  • Delivery address
  • Payment information (processed securely by third-party providers; we do not store card numbers)
  • Account login details (if you create an account)

b. Information Collected Automatically

When you use our website, we may automatically collect:

  • IP address
  • Browser type and device information
  • Pages you visit
  • Cookies and tracking data (see our Cookie Policy)

c. Order Information

When you place an order online, we collect:

  • Order items
  • Payment confirmation
  • Delivery or collection preferences

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate order updates and customer support information
  • Improve website functionality and user experience
  • Manage your account (if applicable)
  • Send marketing messages (only if you choose to receive them)
  • Maintain website security and prevent fraud
  • Comply with legal obligations

3. Legal Basis for Processing

We process your information based on:

  • Contract – to fulfil your order
  • Consent – for marketing or cookie usage
  • Legitimate interests – improving our services
  • Legal requirements – record keeping and compliance

4. Sharing Your Information

We do not sell your personal data.
We may share information with trusted third parties, including:

  • Payment gateways (e.g., Stripe, PayPal)
  • Delivery partners
  • IT and hosting providers
  • Website analytics services
  • Marketing platforms (only with your consent)

All partners follow strict data protection standards.

5. Data Storage and Security

We store your data securely and take appropriate technical and organisational measures to protect it from loss, misuse, or unauthorised access.

We keep your information only as long as necessary for:

  • Fulfilling your orders
  • Legal and accounting obligations
  • Resolving any disputes

6. Your Rights

Under UK GDPR, you have the right to:

  • Access your data
  • Correct inaccurate information
  • Request deletion (“right to be forgotten”)
  • Restrict processing
  • Object to processing
  • Withdraw consent
  • Transfer your data (data portability)

To exercise any of these rights, contact us at:
pizzitalia.thurrock@gmail.com

7. Cookies

We use cookies to improve your browsing experience.
For full details, please see our separate Cookie Policy.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices, so we encourage you to read their policies separately.

9. Children’s Privacy

We do not knowingly collect data from children under 13.
If you believe a child has provided data, please contact us so we can remove it.

10. Changes to This Policy

We may update this Privacy Policy when necessary.
Any changes will be posted on this page with a new “Last Updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or your data rights, please contact:

Pizzitalia
Email: pizzitalia.thurrock@gmail.com
Address: Pizzitalia Unit8, The Glade Business Centre, Eastern Avenue, Thurrock, RM20 3FH

If you want, I can also generate:
✅ Terms & Conditions
✅ Refund Policy
✅ Delivery Policy
✅ GDPR-compliant Data Processing Statement

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